Services
Aesthetic
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Consider Others
Respond to a need
Assume Good Intent
Bring a Solution
It has been pretty fun to see these terms catch on and people start to live them. They went from being used in our work lives to integrating with our personal lives. These core values help us be better care providers, better leaders, managers, and coworkers - which is fantastic in itself - but it has been an additional reward to see them help us be better spouses, parents, siblings and friends. I am a better human because of these! It’s not uncommon to hear one of us saying, ‘I was glad we were able to respond to that need’ or admitting that we did not assume good intent and come back around to bring a solution.
What is one way you have demonstrated your culture with your patients? In general, I think we try and sprinkle our core values into every interaction. We are always wanting to improve our patients experience. I can genuinely say that we think about this constantly and talk about it daily-but that is not enough is it? Not to us. The action and execution of the feedback we receive from our patients and our staff is what I think is truly impressive and something I am proud of. We have structured our operations in such a way that we are able to respond to these needs and make agile adjustments in our service delivery. We are not perfect, but the desire to make sure every person who walks through our door has excellent care and that their needs are responded to is something we all feel really connected to and strive for in all that we do.